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APIs, ERP, legacy & Agent Fabric

MuleSoft & Integration

API-led integration that connects Salesforce with ERP, EHR, finance and legacy systems, and governs AI agents with MuleSoft Agent Fabric.

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Overview

How we approach MuleSoft & Integration.

Salesforce delivers the most value when it reflects what is happening across the business. We design integration architectures with MuleSoft Anypoint, platform events and native APIs that move the right data at the right time.

As AI agents multiply across vendors, MuleSoft Agent Fabric adds a registry, scanners, an AI gateway and trusted agent identity. We help you expose governed APIs and MCP tools once, and reuse them safely across people, apps and agents.

Platforms

MuleSoftMuleSoft Agent FabricInformaticaSalesforce Platform

What’s included

  • Integration architecture and API-led design
  • MuleSoft Anypoint Platform implementation
  • Platform Events and Change Data Capture
  • ERP, EHR, finance and legacy system integration
  • MuleSoft Agent Fabric registry, gateway and policies
  • Monitoring, error handling and replay
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Outcomes

What we design for.

OUTCOME 01

Connected processes

Orders, patients and cases flowing without re-keying.

OUTCOME 02

Reusable APIs

Building blocks that speed up future projects.

OUTCOME 03

Governed AI traffic

Every agent and tool visible and controlled.

Delivery

Research. Design. Deliver. Support.

01

Research

Understand the business, users, data and constraints before proposing a solution.

Stakeholder interviewsCurrent-state reviewSuccess metrics
02

Design

Shape the architecture, data model and roadmap, including where automation and AI add value.

Solution architecturePrototypesRelease roadmap
03

Deliver

Build in short sprints with weekly demos, automated testing and a transparent backlog.

Agile sprintsCI/CD & testingData migration
04

Support

Launch with training and hypercare, then keep improving through managed services.

TrainingHypercareManaged support

Where this fits

Industries we apply this to.

Government & Public Sector

Modern, secure citizen services: case management, licensing, grants, self-service portals and constituent service agents on Salesforce.

  • Constituent and benefits case management
  • Licensing, permitting and inspections
  • Grants intake, review and reporting
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Manufacturing

Align sales agreements, forecasts, channel partners and after-sales service on one platform connected to ERP.

  • Sales agreements and account-based forecasting
  • Dealer and distributor partner portals
  • Quote-to-order with Revenue Cloud and ERP integration
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Professional Services

Connect business development, client onboarding, delivery and billing into one client lifecycle.

  • Relationship and account planning
  • Opportunity-to-engagement workflows
  • Client intake and onboarding
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Related

Explore other practices.

01

Salesforce Implementation

Greenfield builds and re-implementations of Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud and industry clouds, launched with adoption built in.

Learn more
02

Salesforce Managed Services

A dedicated pod of admins, developers and an architect that keeps your org healthy, your agents tuned and your backlog moving.

Learn more
03

Advisory & Org Health

Vision workshops, org health checks, AI readiness reviews and Center of Excellence design that keep Salesforce strategic and governed.

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Let’s talk

Let’s build what’s next, together.

Whether you need a Salesforce project delivered or a skilled professional on your team, a 30-minute conversation is the fastest way to find the right next step.

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