Webinars
Live sessions with Salesforce practitioners.
Interactive sessions on the topics our clients ask about most. Upcoming sessions are listed below.
Upcoming
Agent Script in practice
When to script, when to let the model reason, and how to test both.
Get notifiedUpcoming
From pilot to production with Agentforce Observability
Metrics, session reviews and A/B tests that keep agents improving.
Get notifiedUpcoming
Planning an AI-first contact center
Voice, digital, CRM and AI agents in one console with Agentforce Contact Center.
Get notifiedUpcoming
Governing multi-vendor agents with MuleSoft Agent Fabric
Registry, gateway and identity patterns for enterprise agent sprawl.
Get notifiedLet’s talk
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