Insights
Notes from the Salesforce practice.
Practical guidance on Salesforce releases, data, integration, AI and building strong Salesforce teams.
What Salesforce Headless 360 means for your team
Announced at TDX 2026, Headless 360 turns Salesforce into APIs, MCP tools and CLI commands. Here's what changes, and what doesn't.
Read articleStaff augmentation, contract-to-hire or a dedicated team? Choosing a Salesforce resourcing model
Four ways to add Salesforce capacity, and how to pick the one that fits your goals, timeline and management capacity.
Read articleWhen your agent must follow the rules: a practical guide to Agent Script
LLMs understand intent well but don't follow a twelve-step process the same way every time. Agent Script closes that gap.
Read articleYour agent is live. Now what? Observability, testing and AgentOps
Launch day is the start of an agent's life. Teams that run agents like production software keep improving results.
Read articleGoverning agent sprawl before it governs you
Most enterprises will run agents from several vendors. Here's how to keep them visible, secure and affordable.
Read articleAgentforce readiness starts with your data, not your prompts
An AI agent is only as reliable as the records, knowledge and permissions it can reach. Start there.
Read articleLet’s talk
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