About RATNA LLC
Making clouds work for the people who depend on them.
We are a cloud technology and services company helping organizations put trusted AI agents and Salesforce solutions to work.
Who we are
RATNA LLC helps organizations keep up with change, spot opportunities earlier and get lasting value from the cloud by combining business savvy with IT competence.
Our roots are in full-stack development, SDLC management, DevOps and cloud services. Today we bring that engineering discipline to agentic AI on Salesforce, helping public agencies, care organizations, manufacturers, technology companies and professional firms design, build and run agents and solutions their teams rely on.
We believe the best way to build something greater is to serve our clients well: listening first, telling the truth about trade-offs and staying accountable long after launch.
At a glance
- Headquarters
- Herndon, Virginia
- Focus
- Agentforce, Data 360 & Salesforce consulting
- Practices
- 8 AI & Salesforce practice areas
- Industries
- Government & Public Sector, Healthcare & Life Sciences, Manufacturing, High Tech & more
- Engage
- Readiness sprint, pilot to production, managed AgentOps
Our values
What guides the work.
Trust
We earn confidence by being transparent about scope, risk and progress, and by protecting client data as if it were our own.
Customer First
Every design decision starts with the people who will use the system and the outcomes our clients need.
Collaboration
We work as one team with client staff and share knowledge so capability stays inside the organization.
Diversity & Inclusion
Different backgrounds make better solutions. We build teams where everyone is heard and can grow.
Our name
Ratna means “gem” in Sanskrit.
Our mark is a cut gem: many precise facets working together to produce something clear and valuable. That is how we think about AI agents: data, reasoning, integration, trust and adoption, each cut carefully, all aligned.
Our approach
Discover. Ground. Build. Observe.
Discover
Find the jobs where agents create measurable value, and capture baseline metrics before anything is built.
Ground
Prepare the data, knowledge and permissions agents depend on, so answers are accurate and access is safe.
Build & Test
Design agents in Agentforce Builder, lock critical steps with Agent Script and test against real scenarios.
Launch & Observe
Roll out in stages, monitor every session and keep tuning with managed AgentOps.
Let’s talk
Let’s put your first agent to work.
Tell us where Salesforce and AI stand today. A 30-minute call with an architect is the fastest way to find the agent use cases worth building first.