Salesforce Services


Advisory


Our advisory services:

  • Vision Workshop
  • Discovery & Design
  • Health Check
  • Center of Excellence Setup

At times the best move is to map out your organization’s future before making a single change. Though we love being build and go-getter we’re more than that. We’re also visionaries, business consultants and process perfector. We’d be devoted to help you plan your journey on the Salesforce® platform and we can work with you to envision a more efficient future.


Vision Workshop

Ratna Vision workshop gives you a strategy for your organization’s internal technology, centered on the Salesforce platform. We’ll be with employees at every level of your business — executives, managers and end users to understand their process, attention to detail and goals. Finally, we’ll turn that into a blueprint for your tech transformation. Which systems to consider, how they’ll connect together, where to start and more.


Discovery & Design

The discovery and design phases are core parts of every project implementation do at Ratna LLC. But if you’re planning a large-scale technology transformation, especially one that involves integrating Sales force with external systems, it pays to spend time for the architecture before it does starts.


We dive deep into your teams’ worlds to understand the ins and outs of their daily work. From there, we devise a detailed technology solution tailored to meet their needs. You’ll walk away with everything included in the vision workshop, plus proposed architecture diagrams, process flows and a roadmap for implementing the proposed design. Knowing that you’re guided by a comprehensive vision for your internal platforms.


Health Check

To boost your tech efficiency Salesforce product grows and changes with your business, it’s occasionally necessary to bring in an expert for a tech checkup. Our diagnostic services don’t just involve getting under the hood of your CRM and looking for inefficiencies.


Center of Excellence Setup

We at Ratna LLC, our team will be involving in interviewing users from each team to understand their pain points with the platform and how it could better support them and we’ll provide your teams with a apparent picture of what’s working well in your Salesforce build and what isn’t with our Excellency . Believe us to make your Salesforce admin’s confidant.


Managed services


For companies who are looking to drive growth and efficiency with the Salesforce platform, we are at a hands-off approach to them with our managed services


  • Administration
  • Production Support
  • Operations & Maintenance

Ratna LLC Managed Services are designed to help your company continuously evolve and succeed on the Salesforce platform for ……….


  • Who don’t have a Salesforce admin and no thought where to turn for strategic help?
  • Who have an admin, but that person lacks the capacity to tackle larger projects or complex solutions.

Our Managed services go beyond on day-to-day support with users, fixing errors, and creating reports and dashboards. Our team of experts focuses on enhancing your Salesforce platform so that you can achieve the greatest possible ROI.


  • Dedicated Team
  • Work with a dedicated, in-house team of expert consultants

  • Enhancements
  • Create and implement best-practice solutions

  • Strategic Advising
  • Build a strategic roadmap; consult on business processes and improvement

  • Day-to-day Support
  • Manage users, create reports and dashboards

  • Weekly Review
  • Prioritize action items and set goals for the week; stay aligned around progress to date

  • Training
  • Train your entire team on the Salesforce platform, including admins, end users, and executives

  • Integration Support
  • Configure and maintain popular ETL tools

  • Custom Development
  • Get custom APEX code for triggers, advanced automation & user interface enhancements via Lightning components

  • Architecture/Data Guidance
  • Document platform data model and discovery

  • Technical Advising
  • Advise on strategy for future enhancements; best practice coaching and adoption for your development team from a Salesforce expert

  • Implementations
  • Use managed services hours toward product implementations


Implementation


Ratna LLC With years of experience in Salesforce implementation services, our certified consultants help companies embrace digital transformation so they can unleash new opportunities for business development and growth, it is a process that includes a number of activities planning, implementation consulting, customization, configuration, migration, integration, and support designed to leverage the full benefits of the Salesforce platform.


  • Salesforce Implementation
  • Sales force Integration
  • Lightning Conversion
  • Salesforce Optimization
  • Salesforce DevOps Setup

We are experts at implementing all Salesforce products, including

Health Cloud®

Manufacturing Cloud®

CPQ™

Marketing Cloud™

MuleSoft™

Sales Cloud®

Service Cloud®

Experience Cloud™



We are experts at implementing all kinds of App Exchange solutions, including

Document generation tools

eSignature
plug-ins

Project management solutions

Geo-mapping suites

Survey products

SMS integration apps

Data enrichment tools

Payment processing solutions

Accelerators


Are you looking for Salesforce accelerators to supercharge your Salesforce Development?


We are here to boost your digital capabilities With our industry expertise!


Our personalized technology that addresses your company unique needs, with our accelerators you get the best of both worlds .our packages designed to address pressing needs in the market and do check out how your company can build something great and achieve success quicker than you might expect .
Our featured accelerators:

  • Patient Services
  • Call Center Setup
  • Case Management
  • Clinics Operations